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Channel: UVM Computing Helpline Knowledge Base » Hardware Troubleshooting
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CMD and IPconfig with XP

The command shell in Windows can be used to find your IP, refresh your IP or to find your MAC address. NOTE: See the article on interpreting the IP addresses to determine what the IP address indicates....

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CMD and ipconfig with Vista and Windows 7

The command shell in Windows can be used to find your IP, refresh your IP or to find your MAC address. NOTE: SEE THE ARTICLE ON INTERPRETING IP ADDRESSES ON THE UVM NETWORK TO DETERMINE WHAT THE IP MAY...

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Terminal and ifconfig with OS X

Instructions to use and launch the Terminal Utility to use ifconfig NOTE: SEE THE ARTICLE ON INTERPRETING IP ADDRESSES TO DETERMINE WHAT THE IP MAY INDICATE. Instructions enabling the root account in...

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Computer Warranty, Batteries, AC Adapters

The Computer Depot is able to honor warranties for all Mac computers and Dell computer models which are sold by the UVM Computer Depot. This is usually a 3 year manufacturer’s warranty if your computer...

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Check Disk for Windows

The Check Disk command (chkdsk in the command line) is used to find and automatically fix errors in the Windows file system. Check Disk can sometimes fix strange Windows problems, as well as boot...

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Downloading and Installing Cisco SSL VPN Any Connect client: Windows

Windows: Cisco SSL VPN AnyConnect Client Uses for VPN: - Secure connection back to campus from anywhere. - Appear as if on campus to access services normally blocked by our border firewall (e.g. file...

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My Mac is running slow

Below are a few suggestions you can try to make your Mac run faster: 1. Is the desktop cluttered with a lot of images/music/files? If so, clear–make sure you empty the trash. 2. Is the hard drive full...

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Printers: Students

UVM Printing options–pay per copy Printing services are available at numerous locations on the UVM campus. Some locations requires you to use CatScratch, others may allow you to use cash. Some...

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iclicker support contact

iClicker support at UVM The Center for Teaching and Learning can help faculty with iClicker questions. They have clickers available for demos and to borrow on a trial basis.  For general information...

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Windows 7 bootcamp install

The Windows 7 OS CD sold is technically an upgrade, so when doing clean installs it may display error messages. A common problem when installing Windows 7 using bootcamp on a Mac with this CD is that...

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UVM Windows site license troubleshooting

In order for the UVM volume license version of Windows Vista or Windows 7 to be activated, the computer running that OS needs to be on the UVM campus network, either physically or via a VPN connection;...

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Magsafe charger firmware

The new 90 degree magsafe chargers do not work on some of the older macbook and macbook pro machines without a firmware update. However, the firmware update requires 10.5 or higher. So it will NOT...

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Windows 7 Clean Install

The Windows 7 OS CD sold for faculty and staff work-at-home use is technically an upgrade, so when doing clean installs there may be error messages. A common problem when installing Windows 7 on a new...

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Printers: Faculty and Staff

Department network printers can be added to faculty and staff computers as long as the IP address is known or the computer is domain joined. Computers that are not on the UVM domain You will need to...

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IKON printer hard drives

IKON personnel are removing hard drives from multifunction copiers when their lease contracts are up, before they leave UVM, in order to prevent exposure of information on printed, scanned, or copied...

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HP Deskjet 3050: PC setup instructions

The HP Deskjet 3050 is the standard All-in-One printer that came bundled with Macs and PCs and sold at the UVM Computer Depot in 2011. The printer has both wired (USB) and wireless capabilities. This...

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HP Deskjet 3050: Mac setup instructions

The HP Deskjet 3050 is the standard All-in-One printer that came bundled with Macs and PCs and sold at the UVM Computer Depot in 2011. The printer has both wired (USB) and wireless capabilities. This...

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